"cannot read screen file" when saving

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Offline hayICT

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"cannot read screen file" when saving
« on: February 03, 2012, 03:22:45 PM »
I have a Samsung TV display using the MagicInfoPro software. When saving the screen page is comes up "cannot save screen file.

Can someone advise also what software should be on the client pc, ie the computer you are editing the settings with and creating the profile.

thanks

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Offline ComVideo

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Re: "cannot read screen file" when saving
« Reply #1 on: February 06, 2012, 09:26:00 AM »
Hello on the client pc, you must have the "server" version of magicinfo.
You can load it here:
http://www.comaudiovideo.com/fr/logiciel/103-logiciel-magicinfo-pro.html
it's the las version.
you have the client, the server version and the patch for upgrade your current version.
install the server version, but before export all your screens, and after copy paste your SEC\Magicinfo Pro\Export folder on c:\

that's permisse you to import them if your install deletes all.
are you well admin of your computer?
tell me if this solves your problem to install this version
excuse me for the broken English, i'm french
i hope to have help you
Sébastien

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A tout ceux qui souhaitent télécharger le logiciel Magicinfo Pro de Samsung, je vous mets un lien pour obtenir Magicinfo Pro gratuitement et dans sa dernière version :

http://www.comaudiovideo.com/fr/logiciel/103-logiciel-magicinfo-pro.html

Vous trouverez également sur ce site, des formations au logiciel et également des solutions de gestion de parcs d'écrans.

Si vous avez besoin d'infos complémentaire je vous laisse un téléphone:
02 32 23 26 03

Sébastien,