Server connection issues

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Offline NovaVisual

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Re: Server connection issues
« Reply #10 on: June 09, 2015, 07:36:47 PM »
What type of content are you sending?  There are all kinds of reasons you'll get black screen: trying to play more than 1 video simultaneously, overlap on a template can cause it, file formats, etc. 

Even something like ensuring your Firmware is up to date, I've had monitors not accept content because the Firmware/Sub Micom was too old to talk to the version of Server I was running.

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Offline reid

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Re: Server connection issues
« Reply #11 on: July 29, 2015, 08:45:10 AM »
I have the Black screen issue.

The Panel is connected to the server in the same manner as 5 other panels but it just returns a blank black screen.  if I change the name of the schedule it changes on the tv, has a loading in the top right corner then stays blank. unfortunately this tv is the main one that it needs to work on. Open for suggestions please let me know if you have any help to offer.

Thanks