Content -Sync Issues

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Offline BluChip

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Content -Sync Issues
« on: September 02, 2015, 09:18:41 AM »

DIGITAL SIGNAGE HELP AND SUPPORT

Content -Sync Issues
« on: September 02, 2015, 09:18:41 AM »

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Offline skipdo

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Re: Content -Sync Issues
« Reply #1 on: September 04, 2015, 03:49:35 PM »
You should have two different device groups setup on the server. That will separate 1-2 from 4-5. You should be able to get the sync going just by setting up your schedule and programming correctly (using time to sync content). You should have two separate schedules. Just make sure the content you want to sync is set to run at the same time in the schedules. See what happens. The server should be adjusting the time daily on the devices. Hopefully everything will sync up great.

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Offline dmagnus

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Re: Content -Sync Issues
« Reply #2 on: November 04, 2015, 07:47:53 PM »
I saw your post and I was wondering if you were able to solve your problems.
I had a similar issue with a video wall of 1 x 4 portrait screens.

My sync problems turned out to be that I missed 2 drop downs that tell the screens to stay in sync.
One is in Scheduling and the other I believe was in playlisting.