Programming not stored in Magic Info software

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Offline sherryhoop

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Programming not stored in Magic Info software
« on: October 03, 2016, 01:52:48 PM »
I run 2 screens with Magic Info Pro from a Desktop with Windows 10.

I can programme the screens but when I re-open the software the programming is gone, as are the Power Points from the library. The original programme appears on the screens for a period (usually a few days) and then goes. This means I haveto re-programme the screens almost daily.

Anyone know why it might be?

Thanks in advanced

DIGITAL SIGNAGE HELP AND SUPPORT

Programming not stored in Magic Info software
« on: October 03, 2016, 01:52:48 PM »

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Offline nolly

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Re: Programming not stored in Magic Info software
« Reply #1 on: October 08, 2016, 06:14:50 PM »
Sherryhoop,

Are you saying that you scheduled the screen but it does not obey the schedule?

Nolly 


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Offline sherryhoop

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Re: Programming not stored in Magic Info software
« Reply #2 on: October 10, 2016, 08:59:38 AM »

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Offline nolly

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Re: Programming not stored in Magic Info software
« Reply #3 on: October 10, 2016, 10:58:27 PM »
I do not run Magicinfo on Windows 10 so can't offer specific help.  I did have a similar problem with other software.  The solution was to re-install it on my documents drive rather than the C drive.  In the event of no other solution, it might just be worth a try.

I hope that you manage to get it sorted.

nolly

DIGITAL SIGNAGE HELP AND SUPPORT

Re: Programming not stored in Magic Info software
« Reply #3 on: October 10, 2016, 10:58:27 PM »