Unable to set the correct time

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Offline sgresu

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Unable to set the correct time
« on: August 10, 2017, 10:36:32 AM »
Hello all,
I want to set some schedule but there is no way the monitor(samsung dm48e) get the correct time.
I tried to enable/disable the automatic timezone on the server but the monitor is always 1 hour earlier. Even the DST was enabled and disabled, but nothing changed. setting the time on the monitor, after a while, will result again in time mismatch.
what is the correct way to set the monitor like the server?

thank you very much

DIGITAL SIGNAGE HELP AND SUPPORT

Unable to set the correct time
« on: August 10, 2017, 10:36:32 AM »

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Offline sgresu

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Re: Unable to set the correct time
« Reply #1 on: August 10, 2017, 10:42:53 AM »
Here are some pictures of the server and monitor



Hello all,
I want to set some schedule but there is no way the monitor(samsung dm48e) get the correct time.
I tried to enable/disable the automatic timezone on the server but the monitor is always 1 hour earlier. Even the DST was enabled and disabled, but nothing changed. setting the time on the monitor, after a while, will result again in time mismatch.
what is the correct way to set the monitor like the server?

thank you very much

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Offline Lsharp

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Re: Unable to set the correct time
« Reply #2 on: August 14, 2017, 08:33:29 AM »
The schedule will always look at monitor time so it's important to have them in sync with the server as closely as possible.
We usually put the monitor time in on "manual" mode instead of auto, since the auto feature looks at a different server clock than the MI server.
Usually when set to manual and connecting to the MI server it'll adjust the clock for you (a short message when starting the player saying 'adjusting clock') based on the server time.

Hope this helps

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Offline zaromarco

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Re: Unable to set the correct time
« Reply #3 on: December 02, 2017, 01:48:56 PM »

DIGITAL SIGNAGE HELP AND SUPPORT

Re: Unable to set the correct time
« Reply #3 on: December 02, 2017, 01:48:56 PM »

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Offline gzeus

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Re: Unable to set the correct time
« Reply #4 on: May 08, 2018, 10:38:29 PM »
device take server time. set tv time to manual.

on server in device area pick device and edit. then setup and pick correct timezone. now device will correct time from server

fix!