Preset not publishing

  • 2 Replies
  • 1625 Views

0 Members and 1 Guest are viewing this topic.

*

Offline leeb

  • Newbie
  • *
  • 4
  • 0
Preset not publishing
« on: February 06, 2020, 11:37:41 AM »
Hi, we're using Magicinfo Server v7 and have 6 screens registered as "Lite" devices.  I've created a Preset with timers to turn on \ off the screens and some other settings to force the default channel and display options.  The Preset has been registered but it is not publishing to any of the 6 screens; the Publish Status is 0/6 devices... 

How can I resolve this?
Thanks
Lee

*

Offline Pepijn

  • SuperHero & MegaGuru
  • ******
  • 173
  • 88
Re: Preset not publishing
« Reply #1 on: February 18, 2020, 02:20:46 PM »
Dear  Leeb,

Are you sure Presets are available for the Lite licenses? I can imagen that this functionality only works with a Premium license.

Kind regards Pepijn.

*

Offline leeb

  • Newbie
  • *
  • 4
  • 0
Re: Preset not publishing
« Reply #2 on: February 18, 2020, 05:30:36 PM »
Thanks Pepijn,

I had managed to so this previously using MI Express so I just assumed that since the feature is available in MI Lite that it must be supported.  I am also unable to find the relevant settings in the digital screen settings - we're using QM55N's..  surely it's possible to set presets directly on the screen as an alternative?

Thanks
Lee