How to add a device back? Can't see unregistered devices.

  • 3 Replies
  • 73 Views

0 Members and 1 Guest are viewing this topic.

*

Offline designlcca

  • Newbie
  • *
  • 2
  • 0
How to add a device back? Can't see unregistered devices.
« on: October 28, 2020, 03:46:47 PM »
I had 3 screens grouped together that should be separate. I deleted the group not knowing it would completely delete the devices off.

I'm trying to add back the devices. My understanding is that it should show up as an unapproved device, but I don't see where the unapproved device list would be.


How do I add back devices?

*attaching a screenshot of my options under device

*

Online Pepijn

  • SuperHero & MegaGuru
  • ******
  • 100
  • 63
Re: How to add a device back? Can't see unregistered devices.
« Reply #1 on: October 29, 2020, 07:22:06 AM »
Dear designIcca,

This can only be done with the admin account, then you also have the unapproved option.
Default credentials are:
User: admin
Password: admin2016

Kind regards, Pepijn.

*

Offline designlcca

  • Newbie
  • *
  • 2
  • 0
Re: How to add a device back? Can't see unregistered devices.
« Reply #2 on: October 29, 2020, 02:45:12 PM »
I am the admin. It's the only role/member on the account.

*

Online Pepijn

  • SuperHero & MegaGuru
  • ******
  • 100
  • 63
Re: How to add a device back? Can't see unregistered devices.
« Reply #3 on: October 30, 2020, 07:25:09 AM »
Dear designIcca,

This is the administrator role for your specific organization, there is a server admin role above it. Then you are able to approve your devices, see attached screenshots.

Kind regards, Pepijn.1.jpg