Few qustion about problems.

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Offline Ysztymvp

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Few qustion about problems.
« on: September 06, 2021, 11:38:52 AM »
Hi everyone.
I have few question about my problems with Magic info Lite:

1. When pptx files are present on screens, pasted photos are not visible(on pdf working fine). On original presentation everything is fine.
2. How to change device with Payer W to Player L verison? I reset TV but nothing change, also can`t do it from web server.
3. How change remotely slides timing on presentations?

Tomasz

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Offline Pepijn

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Re: Few qustion about problems.
« Reply #1 on: September 08, 2021, 07:38:33 AM »
Dear Tomasz,

Please see below
1. Most likely your images do not meet the requirements from MagiciNFO, should max 72 DPI and RGB color.
2. When you wish to do this you need to convert the device via the tab device>set in list view>tab set up>device conversion. After this, you need to push the specific W-Player software/ firmware to the screen
3. This can be done on-screen level, open the device edit menu in MagicINFO>Tab set up> see period

Kind regrads,
Pepijn.

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Offline Ysztymvp

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Re: Few qustion about problems.
« Reply #2 on: September 09, 2021, 08:59:40 AM »
Thanks Pepijn for your reply. I have Magic Info server 8  and don`t see such options like you wrote. Screen attached.


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Offline Pepijn

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Re: Few qustion about problems.
« Reply #3 on: September 09, 2021, 11:21:05 AM »
Dear Ysztymvp,

For point two you need to set your view in list mode, it is just out of your screenshot.
Point three you need to open the device window by clicking the little I icon on the device.

Kind regards,
Pepijn.

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Offline Ysztymvp

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Re: Few qustion about problems.
« Reply #4 on: September 09, 2021, 12:17:11 PM »
I found setup overlap.  In this section i don`t see "device conversion" topic :( Screens attached.

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Offline Pepijn

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Re: Few qustion about problems.
« Reply #5 on: September 09, 2021, 02:16:44 PM »
Dear ysztymvp,

Please see the attached picture of how you can find this.
But now I am in doubt if this will work with your Lite screens. Perhaps this can only be done from Premium and not Lite.

Kind regards,
Pepijn.

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Offline Ysztymvp

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Re: Few qustion about problems.
« Reply #6 on: September 10, 2021, 07:01:58 AM »
Probably it`s regarding difference Lite and Premium version but anyway should be somewhere an option to convert it.. If i can do it from L to W why i can`t form W to L ? :D

I found it in device list and just click on name device (screen attached).