error message:" Max. device connections exceeded."

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Offline TroyPL

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error message:" Max. device connections exceeded."
« on: January 16, 2024, 09:26:13 PM »
We just purchased a Samsung QB50B signage monitor. When I try to approve it to be added to our magicinfo lite server I keep getting the error message:" Max. device connections exceeded."  Our server shows that we are only using 3 of the 25 free licenses so this would make the 4th one we added on. The version of magic info lite is 7100.  Anybody knows what would be causing this issue? Thanks.