Screen disconnects from server every few days

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Offline oneseventeen

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Re: Screen disconnects from server every few days
« Reply #10 on: November 24, 2009, 01:28:02 AM »
Just to clarify, after a week of working great, I just got another support request because it was displaying the magicinfopro animation instead of displaying the screen it was scheduled to display.

The schedule is set to run for 12 hours at a time, so it gets refreshed twice a day, just in case.  (and is set to run for over a year)

The screen was on, the server was on, and the server saw the screen and could easily publish the schedule.

Why doesn't the screen request a schedule if it doesn't know what to do?  I'm really confused, and can't replicate the error, it is random.

Thanks again for all the help.