ok edwin
firstly have you loaded a reader\viewer on to your clients screens fro microsoft word\ppt? Yes I have
I am pulling the file from the computer the magicinfo software is loaded.
I have all Files used on screens loaded directly onto the c:\ that holds our Magicinfo server software all tv's link directly to his via a static ip which means they can all see the file , done
right so the setup it like so
we have 1 samsung screen and a computer install with Magic info pro this computer has Office 2007 pro installed also the screen has office 2007 pro installed.
I have found the file and put it in to the Magic Library, then I make a new screen and add an office area, I set the office area to find the file. and then click preview and the open and save box comes up for some reson if you click open the file opens in office 2007 instead of in magic info pro.
and the office area remines blank.
This is the best I can do to desirbe the problem in full so I hope you can help.
thanks