New install on XP Pro, Help Needed

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Offline Bill Coral

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Re: New install on XP Pro, Help Needed
« Reply #10 on: December 16, 2009, 10:31:30 PM »
The Samsung software Magicinfo Pro (or Magicinfo I) will not work on any other system other than Samsung magicinfo screens with WindowsXP Embedded. This includes the fact that you have a Samsung screen with another OS (like Windows XP). I have tried that and it didn't work and when I called their Digital Signage tech support (based in the UK) they have confirmed that.

Samsung work through their specialised resellers whom they have a great knowledge of the Samsung products and software. But you can call Samsung direct and ask for the Digital Signage   *CENSORED*  people, who are also very helpfull. I have had a great big project and I got all the help I needed.

Regards, Bill

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Offline dfl

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Re: New install on XP Pro, Help Needed
« Reply #11 on: December 17, 2009, 08:30:20 AM »
Well they responded through our reseller......


I hope the following can shed some light on your case.

FDM does not have infinite write cycles, therefore is it essential that FDM is EWF Protected. XPE is the only OS Platform that supports EWF on its Drives.
XP Pro Image can be loaded onto the SBB Box, however it will not work as a MagicInfo Client, reason being is that the Software checks the Screen and Firmware if it is acceptable ? a different OS will contradicte that.

I hope this helps you and let me know how you get on.
Kind Regards

Ahmad Ali
______________________________

Technical Support Software Consultant

Digital Signage Support Centre

Samsung SDS Europe LTD (SDSE)

A: 1000 Hillswood Drive, Chertsey, KT16 0PS