MAGICINFO DIGITAL SIGNAGE SUPPORT FORUM

Digital Information Displays (Digital Signage) => MagicInfo => Topic started by: kallegretta on August 22, 2016, 05:51:58 PM

Title: Samsung Contact
Post by: kallegretta on August 22, 2016, 05:51:58 PM
Hi everyone,

Does anyone have a contact that I can use for someone from Samsung that supports MagicInfo? I can no longer publish and having a hard time finding someone that can help me with the troubleshooting process.

Thank you,
Title: Re: Samsung Contact
Post by: NovaVisual on August 22, 2016, 07:44:31 PM
If you are in  *CENSORED*  America, Samsung used to have a third party assistance hotline at 1 (866) 726-4249

I have not used this in 2 years, so I don't know if it is still running, but they were instrumental in solving some issues when I was first getting my feet wet.
Title: Re: Samsung Contact
Post by: nolly on August 22, 2016, 08:35:27 PM
Are you in the uk?

Nolly
Title: Re: Samsung Contact
Post by: kallegretta on August 22, 2016, 08:51:04 PM
I'm in the US
Title: Re: Samsung Contact
Post by: nolly on August 22, 2016, 10:17:12 PM
I have had help in the UK a couple of years ago.

Have you tried emailing or phoning using the US contacts here?
http://www.samsung.com/us/support/contact

Nolly