MAGICINFO DIGITAL SIGNAGE SUPPORT FORUM

Digital Information Displays (Digital Signage) => MagicInfo-I => Topic started by: ucc-tech on September 23, 2011, 02:34:51 PM

Title: Microsoft Powerpoint Viewer
Post by: ucc-tech on September 23, 2011, 02:34:51 PM
Hi,

I am having issues with one screen (out of 5). When running a powerpoint there is one screen that has a message saying Microsoft Powerpoint Viewer contacting the server for information with a moving bar underneath. Now this is the same powerpoint that is playing on the other 4 screens without issue. I have tried re-installing powerpoint viewer and that has had not helped solve the problem.

Does anyone else have any ideas?

Thanks
Title: Re: Microsoft Powerpoint Viewer
Post by: dssc on September 26, 2011, 04:34:32 PM
Hi,

I am having issues with one screen (out of 5). When running a powerpoint there is one screen that has a message saying Microsoft Powerpoint Viewer contacting the server for information with a moving bar underneath. Now this is the same powerpoint that is playing on the other 4 screens without issue. I have tried re-installing powerpoint viewer and that has had not helped solve the problem.

Does anyone else have any ideas?

Thanks
Tha fastest way to resolve the problem is restoring OS on the screen that has issues with PPT.
send reuest to [email protected] and they will give OS image for your screen and instruct you on how to re-image OS.