DIGITAL SIGNAGE SUPPORT FORUM

Digital Information Displays (Digital Signage) => MagicInfo Pro => Topic started by: gerdau on November 04, 2009, 02:05:00 PM

Title: Strange happenings - Random restart on server computer
Post by: gerdau on November 04, 2009, 02:05:00 PM
I'm having issues with my server computer randomly restarting on me (screen freezes up, goes black, and computer reboots.) I unistalled MagicInfo and the restarts almost totally stopped. I re-installed the program and I have 2 restarts in the first 2 hours.

Has anyone else encountered any problems like this? I was skeptical at first, but now I'm thinking it may have something to do with MagicInfo program.
Title: Re: Strange happenings - Random restart on server computer
Post by: EricL on November 04, 2009, 06:40:21 PM
Hi there, we have been running it for over a year with no issues server side. Which Windows OS are you running?

EricL
Title: Re: Strange happenings - Random restart on server computer
Post by: gerdau on November 04, 2009, 07:33:23 PM
XP.

I've got to get the monitor up and running, so I'm going to hope for the best. Still having issues connecting server and monitor so I'm going to try unistalling and re-installing again.

I'm getting frustrated and I know I'm going to find one small thing that's going to solve all my problems. It's just a question of what it's going to be.
Title: Re: Strange happenings - Random restart on server computer
Post by: Bill Coral on November 05, 2009, 08:51:39 AM
Samsung has a support line - call them on 08458 414141. I am sure they can help.

Regards, Bill