MAGICINFO DIGITAL SIGNAGE SUPPORT FORUM

Digital Information Displays (Digital Signage) => MagicInfo => Topic started by: JohnH on December 21, 2009, 11:40:05 PM

Title: Failed to download scn file :: Failed ::
Post by: JohnH on December 21, 2009, 11:40:05 PM
Just recently I can't get several of my units to publish any files.  I tried basic smaller files and larger files... The status bar turns green, it reads 100%, and states publish complete, but nothing is on the screen.  When you click on the drop down box next to the publish complete reading the text file states all files published were a success, but the last sentence says:  Failed to download scn file :: Failed ::
Any help would be greatly appreciated.  Thanks
John
Title: Re: Failed to download scn file :: Failed ::
Post by: jcerutti on December 22, 2009, 12:53:11 PM
John,

1) Can you publish a ticker message successfully?
2) Is the firewall enabled on the TV screen you are looking to publish to?

-Jesse
Title: Re: Failed to download scn file :: Failed ::
Post by: JohnH on December 28, 2009, 04:58:53 AM
Found the problem.  Content server was recently installed and was blocking the clients from communicating with the server.  Thanks for the insight.
John
Title: Re: Failed to download scn file :: Failed ::
Post by: kionkidking on January 19, 2011, 09:06:25 AM
Found the problem.  Content server was recently installed and was blocking the clients from communicating with the server.  Thanks for the insight.
John
It fail after I've installed the content server even I've uncheck the content server. Do you have any solutions?
Kion
Title: Re: Failed to download scn file :: Failed ::
Post by: Bill Coral on March 01, 2011, 11:12:20 PM
This is confusing. What is the problem? Have you installed codecs for the videos?

Bill