MAGICINFO DIGITAL SIGNAGE SUPPORT FORUM

Digital Information Displays (Digital Signage) => MagicInfo => Topic started by: frelixummer on January 18, 2011, 02:49:34 PM

Title: MagicInfo pro not running when SBB-NTBAB/EN connected to Sony Screen
Post by: frelixummer on January 18, 2011, 02:49:34 PM
When I tried to connect SBB-NTBAB/EN to Sony screen, the MagicInfoPro from the player is not running. Can anyone help me in rectifying the problem
Title: Re: MagicInfo pro not running when SBB-NTBAB/EN connected to Sony Screen
Post by: EricL on January 19, 2011, 08:50:46 AM
Hi

I am pretty sure the SBB need to be connected to Samsung screens to work..

Give Samsung support a call to check for sure.

EricL
Title: Re: MagicInfo pro not running when SBB-NTBAB/EN connected to Sony Screen
Post by: frelixummer on January 19, 2011, 09:48:46 AM
But earlier version was working with any other screens.
Title: Re: MagicInfo pro not running when SBB-NTBAB/EN connected to Sony Screen
Post by: fluidium on January 19, 2011, 11:01:38 AM
Did you update the software-later versions need Samsung screens (I think).
Title: Re: MagicInfo pro not running when SBB-NTBAB/EN connected to Sony Screen
Post by: Bill Coral on March 01, 2011, 11:14:29 PM
Hmmm, let's see. The SBB will work OK if you attach a non-Samsung screen via a VGA. HDMI and DVI there are issues and it is true they will need Samsung professional screens and not TVs.

Is your problem rectified?

Bill
Title: Re: MagicInfo pro not running when SBB-NTBAB/EN connected to Sony Screen
Post by: othlar on June 15, 2011, 10:50:30 PM
In order to start the SBB , MIP Player you must connect the SBB with a HDMI - HDMI or DP- HDMI cable on newer SBB.  Tried a HDMI extender but it wasn't stable and proberly not supportet from Samsung.