MAGICINFO DIGITAL SIGNAGE SUPPORT FORUM

Digital Information Displays (Digital Signage) => MagicInfo => Topic started by: smudgess on May 22, 2012, 11:52:07 AM

Title: Video stops prematurely
Post by: smudgess on May 22, 2012, 11:52:07 AM
Any ideas why my video (WAV) file stops playing after 15 seconds when it's 4 minutes long?  I've checked all the settings and can see no reason for it so any suggestions would be much appreciated.  It does this when viewed both before and after publication to another screen.
Title: Re: Video stops prematurely
Post by: smudgess on May 22, 2012, 04:10:12 PM
Apologies it's a WMV file not WAV
Title: Re: Video stops prematurely
Post by: EricL on May 23, 2012, 08:46:45 AM
Hi

I had this once and it turned out to be a glitch in the video file itself-dropped frame or something.

I fixed it by converting to a different format then back to WMV so it rebuilt the file.

This may not be the answer in your case but maybe something to consider..

EricL
Title: Re: Video stops prematurely
Post by: smudgess on May 29, 2012, 10:51:38 AM
Thanks very much.  Did as you suggested and problem solved!