Dear Ppierre61,

Get in contact with the people off Screencom.eu. You can request a firmware update or request assistance with a factory reset on the screen.

Kind regards, Pepijn

I know this is a rather old topic, but still seems to get views on it.
To access the api, first you need to send the api request to  ..../MagicInfo/restapi/v2.0/auth   with content-type:application/json in the header, and  {"username":"password"} in the body of the the request, using the POST method.
You'll then receive a json response with token, refreshToken, dateFormat ,timeFormat, and scheduleFirstDay.   Parse the response stream and use the value from token in all your subsequent api calls by adding it into the header for your next request under the key named "api_key" with the value being from the previous response "token".  It's kind of confusing that you are renaming what the variable is called between the auth response and subsequent requests .
I just ran the example through fiddler:

REQUEST

POST https://myserver/MagicInfo/restapi/v2.0/auth HTTP/1.1
User-Agent:Fiddler Everywhere
Content-Type:application/json
Host:ss.10net.net:7002
Content-Length:52

{"username":"jknowles","password":"signageisfun"}

Response:

HTTP/1.1 200 OK
Server: Apache-Coyote/1.1
Access-Control-Allow-Origin: *
X-FRAME-OPTIONS: SAMEORIGIN
X-Content-Type-Options: nosniff
Content-Security-Policy: default-src 'self' 'unsafe-inline' 'unsafe-eval'  blob:; img-src 'self' data:;worker-src blob:;
Strict-Transport-Security: max-age=31536000; includeSubDomains; preload
Access-Control-Allow-Methods: POST, GET, PUT, OPTIONS, DELETE
Access-Control-Max-Age: 3600
Access-Control-Allow-Headers: Origin, X-Requested-With, Content-Type, Accept, api_key
X-Frame-Options: SAMEORIGIN
Content-Type: application/json;charset=UTF-8
Transfer-Encoding: chunked
Date: Thu, 24 Nov 2022 09:55:52 GMT

70e
{"token":"xxxxxxxxxxxxxxxxxxxxxxxxxxxxx","refreshToken":"yyyyyyyyyyyyyyyyy","dateFormat":"yyyy-MM-dd","timeFormat":"24hour","scheduleFirstDay":"0"}
0

I then use the token in my request for list of devices

Request:
GET https://myserver/MagicInfo/restapi/v2.0/rms/devices?pageSize=15&startIndex=1 HTTP/1.1
Content-Type: application/json
api_key: xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Host: myserver

Response:

HTTP/1.1 200 OK
Server: Apache-Coyote/1.1
Access-Control-Allow-Origin: *
X-FRAME-OPTIONS: SAMEORIGIN
X-Content-Type-Options: nosniff
Content-Security-Policy: default-src 'self' 'unsafe-inline' 'unsafe-eval'  blob:; img-src 'self' data:;worker-src blob:;
Strict-Transport-Security: max-age=31536000; includeSubDomains; preload
Access-Control-Allow-Methods: POST, GET, PUT, OPTIONS, DELETE
Access-Control-Max-Age: 3600
Access-Control-Allow-Headers: Origin, X-Requested-With, Content-Type, Accept, api_key
X-Frame-Options: SAMEORIGIN
Content-Type: application/json;charset=UTF-8
Transfer-Encoding: chunked
Date: Thu, 24 Nov 2022 10:35:43 GMT

2000
{"apiVersion":"2.0","status":"Success","items":[{"deviceName":"WP-320-Middle","deviceId":"f0-70-4f-0f-2e-2c","deviceType":"SPLAYER","deviceTypeVersion":7.0,"power":true,"groupNam

  etc. etc


Hope this helps!!1

Wukat, Samsung TVs does not work with Magic Info.

Magic Info works with professional signage Monitors with player Only and there is nothing you can do.

It is very common mistake that customer purchase any TV in local stores and then want to make use them as signage.

Tizen is a Linux based proprietary OS.

Regards,

I forgot to mention that the TV is also Tizen compatible. 

On the Samsung website Tizen compatible devices are regarded as supported signage players

Is this an option to us?

MagiInfo Pro is like 8 years old, so it is very hard that some body still installers. This software was design to work on Windows XP/7 only.
I don't recommend to install new windows version(7 or 10) due to drivers compatibility and CPU performance. I have done it and install more RAM, but PC will slow down.
What you can do is install MagicInfo I player version 3.0 and it will run on that SBB and connect it to magicinfo server V8. This will give you 1 year more of time so you can update your whole system.
My personal recommendation update systems at least every 5 years. Most of manufacturers ditch support after 3-4 years, since they want to sale not to support.