MAGICINFO DIGITAL SIGNAGE SUPPORT FORUM

Digital Information Displays (Digital Signage) => MagicInfo-I Premium => Topic started by: adrians on July 07, 2015, 04:34:00 PM

Title: communication issue: server - display
Post by: adrians on July 07, 2015, 04:34:00 PM
Hello,
We are struggling for a couple of days with communications issue between server and display.
Server is activated Premium-S version, display is ME 55 B. Both have no network problems.
Under the Devices - Unapproved appears "No data", but when I click "Search Device" I can find my display.
http://i.imgur.com/m8SSiug.png
after adding this device, MagicInfo server tells me that he added a device, but in fact nothings happened.
http://i.imgur.com/NSJEkLG.png
After that action my device list is still empty.

Do you have any advice, or clue to solve my problem?