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91
I forgot: we activated the display licences on the new server successfully and don't see any display in the unapproved list. The are 4 Unified players available and 4 unallocated
92
Hi everyone,
We've been using 4 Displays with v8 Lite Server inhouse for about a year now without any problems. Server and Displays were within the same closed network.
However, we wanted to deploy the server in our IT center, which can't be connected to the same network as the displays. We deployed a v8 Server with premium licences without any problems, got our firewall configured by a professional and it passed all testing - Displays connected via internet and TLS. Before we'd finally switched all displays to the new server we wanted to "upgrade" to v9. We unhooked the licenses as in the manual, uninstalled magicinfo and postgres and installed the new one. So far, everything went smooth.
Using the non encrypted login on Port 7001 we can use it as expected, but we are only allowed to use the unencrypted trafic within our ITs network. On our site we're only allowed to use the encrypted login on Port 7002. No matter what PC, no matter what browser, we'll get frequent certificate errors because of self signing. The server puts out new certificated every 4 hours, so we can't even permanently allow the certs on the webclients. We didn't have this problem with v8 Server. Is there anything misconfigured or is this expected behaviour and we need to buy SSL Certificated our own for this server?

Next, much bigger problem is that we can't connect any display nor an iPlayer to the server via the internet. Firewall rules are exactly the same as in the working v8 config.
Is there anything new wo configure in v9 the we missed?

Thanks in advance and kind regards,
Cillian
93
MagicInfo-I Premium / Re: MagicInfo Remote Control Server
« Last post by albinosaurio on April 13, 2023, 06:35:46 PM »
Hello!

I also had that error, what I did was enable the Private Mode option and it worked for me. :-X

If you have questions you can write to me and I will try to help you.

Greetings to all!
94
MagicInfo / Re: Publishing content stuck at 0%
« Last post by Pepijn on April 12, 2023, 09:28:15 AM »
Dear bxt8q21,

Are you sure the player is online in MagicINFO?
It does not mean that the system is functioning because you can ping it from the server, you also need to have set up the I-Player correctly.
Next to that, it would be wise to check if you have the relevant port open, by default these are 7001 with no SSL and 7002 with SSL.

Kind regards, Pepijn.
95
MagicInfo / Publishing content stuck at 0%
« Last post by bxt8q21 on April 12, 2023, 06:20:38 AM »
Hello, I've been trying to publish a content in one of our TVs. Any file type that I try to publish is always stuck at 0% of uploading (please check attached).

Here are the troubleshooting steps that I took:
- Pinged server to TV (works)
- Checked the software version
- Restarted the player
- Reinstall Software

I need your help.
96
MagicInfo-I Premium / Message" An unexpected error has occurred" when logging on V8
« Last post by merin on April 10, 2023, 10:53:18 AM »
Hi, A month ago I upgraded from V6 to V8 and DB is MSSQL19 on Windows server 19
All was working fine up to this morning when I got " An unexpected error has occurred. " when logging on the console.
The DB server in a remote cluster, not on localhost.
I can successfully telnet the SQL server from cmd prompt on the Magicinfo server on port 1433.
How can I troubleshoot?
Thanks
97
MagicInfo / Re: Hardware - Very Dim Screen - OH55F
« Last post by Ppierre61 on April 07, 2023, 11:46:57 PM »
Thanks Pepjin,

I reached out to screencom.eu after you suggested, and they told me since it was a hardware issue, there was nothing they could do for me. Somehow, i feel like they could push a factory reset... I've ask them again since my shop is open again for the   *CENSORED*  and we really need the screen.

In the settings, there are a couple of "reset" options but they either don't do anything or they are grayed out. I have a working screen right next to the very dim one, so I can navigate the menu and match up all of the settings. So far, everything is the same.

Do you have any other suggestions? Are there technicians that come out to the field to work on these units? Where would I find such people?

One thing i will say is that after turning them on, the dim one did flash the image in full brightness, but then flashed back to dim...

I'm really out of my league here, and at a loss to figure out how to make this investment work for me.

Cheers!

PPP
98
MagicInfo-I Premium / Play video only once
« Last post by donalld on April 01, 2023, 03:09:43 PM »
Hello,

How can I do to play a video just once? I want to play a video, and just after the video finishes, the TV comeback to the default schedule.
99
MagicInfo-I Premium / Re: API Authentication
« Last post by donalld on March 31, 2023, 09:04:03 PM »
I know this is a rather old topic, but still seems to get views on it.
To access the api, first you need to send the api request to  ..../MagicInfo/restapi/v2.0/auth   with content-type:application/json in the header, and  {"username":"password"} in the body of the the request, using the POST method.
You'll then receive a json response with token, refreshToken, dateFormat ,timeFormat, and scheduleFirstDay.   Parse the response stream and use the value from token in all your subsequent api calls by adding it into the header for your next request under the key named "api_key" with the value being from the previous response "token".  It's kind of confusing that you are renaming what the variable is called between the auth response and subsequent requests .
I just ran the example through fiddler:

REQUEST

POST https://myserver/MagicInfo/restapi/v2.0/auth HTTP/1.1
User-Agent:Fiddler Everywhere
Content-Type:application/json
Host:ss.10net.net:7002
Content-Length:52

{"username":"jknowles","password":"signageisfun"}

Response:

HTTP/1.1 200 OK
Server: Apache-Coyote/1.1
Access-Control-Allow-Origin: *
X-FRAME-OPTIONS: SAMEORIGIN
X-Content-Type-Options: nosniff
Content-Security-Policy: default-src 'self' 'unsafe-inline' 'unsafe-eval'  blob:; img-src 'self' data:;worker-src blob:;
Strict-Transport-Security: max-age=31536000; includeSubDomains; preload
Access-Control-Allow-Methods: POST, GET, PUT, OPTIONS, DELETE
Access-Control-Max-Age: 3600
Access-Control-Allow-Headers: Origin, X-Requested-With, Content-Type, Accept, api_key
X-Frame-Options: SAMEORIGIN
Content-Type: application/json;charset=UTF-8
Transfer-Encoding: chunked
Date: Thu, 24 Nov 2022 09:55:52 GMT

70e
{"token":"xxxxxxxxxxxxxxxxxxxxxxxxxxxxx","refreshToken":"yyyyyyyyyyyyyyyyy","dateFormat":"yyyy-MM-dd","timeFormat":"24hour","scheduleFirstDay":"0"}
0

I then use the token in my request for list of devices

Request:
GET https://myserver/MagicInfo/restapi/v2.0/rms/devices?pageSize=15&startIndex=1 HTTP/1.1
Content-Type: application/json
api_key: xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Host: myserver

Response:

HTTP/1.1 200 OK
Server: Apache-Coyote/1.1
Access-Control-Allow-Origin: *
X-FRAME-OPTIONS: SAMEORIGIN
X-Content-Type-Options: nosniff
Content-Security-Policy: default-src 'self' 'unsafe-inline' 'unsafe-eval'  blob:; img-src 'self' data:;worker-src blob:;
Strict-Transport-Security: max-age=31536000; includeSubDomains; preload
Access-Control-Allow-Methods: POST, GET, PUT, OPTIONS, DELETE
Access-Control-Max-Age: 3600
Access-Control-Allow-Headers: Origin, X-Requested-With, Content-Type, Accept, api_key
X-Frame-Options: SAMEORIGIN
Content-Type: application/json;charset=UTF-8
Transfer-Encoding: chunked
Date: Thu, 24 Nov 2022 10:35:43 GMT

2000
{"apiVersion":"2.0","status":"Success","items":[{"deviceName":"WP-320-Middle","deviceId":"f0-70-4f-0f-2e-2c","deviceType":"SPLAYER","deviceTypeVersion":7.0,"power":true,"groupNam

  etc. etc


Hope this helps!!1

I just registered here just to thank you a lot for this! saved my day
100
I have a Webpage that i want to display through Magic Info.

The username and password params do not work.

i also tried using a html page and injecting the password and username into the Webpage, but I get a Cross-Origin error.

Is there any type of script that uses a different method to log in or is able to inject text like tampermonkey for example does?

Thanks in advance for any help
Pages: 1 ... 8 9 [10]