DIGITAL SIGNAGE SUPPORT FORUM

Digital Information Displays (Digital Signage) => MagicInfo-I Premium => Topic started by: LTSUPPORT on October 03, 2021, 08:48:59 AM

Title: firmware upgrade status failed - QB43R
Post by: LTSUPPORT on October 03, 2021, 08:48:59 AM
Hello Team,

The model QB43R shows firmware upgrade failed. downloading failed. Need suggestions on this issue.

Steps performed :

reboot
internet connected
ftp : active
reset completed



Regards,
Rahul
Title: Re: firmware upgrade status failed - QB43R
Post by: Pepijn on October 05, 2021, 09:28:53 AM
Rahul,

Are you sure you have the BEM version and not the USB version?

Also, I see that version 2181.0 did work, are you trying to downgrade the firmware?
This is not possible via the MagicINFO.

Kind regards,
Pepijn.