MAGICINFO DIGITAL SIGNAGE SUPPORT FORUM

Digital Information Displays (Digital Signage) => MagicInfo-I Premium => Topic started by: ratun86 on March 15, 2011, 07:53:53 PM

Title: On off when i change source
Post by: ratun86 on March 15, 2011, 07:53:53 PM
HI!I have a big problem with magic info mounted on samsung tv. when I change source,windows is turned off and when i back on magic info, windows turned on. I can disable it and keep windows always on? thank
Title: Re: On off when i change source
Post by: dssc on March 23, 2011, 04:58:23 PM
HI!I have a big problem with magic info mounted on samsung tv. when I change source,windows is turned off and when i back on magic info, windows turned on. I can disable it and keep windows always on? thank

What is the screen model code and firmware version?
It could be related to firmware or if this is SIM-NT than BIOS.
Title: Re: On off when i change source
Post by: Bill Coral on January 22, 2012, 11:24:42 AM
There is not enough information here.

What hardware do you use? If you have a SBB-NT external box, then this must be attached to a Samsung screen - I am not sure if the Samsung TV can be regarded as a Samsung screen. To my knowledge, the TV Consumer department is different to Displays and Monitors.

Bill