MAGICINFO DIGITAL SIGNAGE SUPPORT FORUM

Digital Information Displays (Digital Signage) => MagicInfo-I Premium => Topic started by: cweaver on April 28, 2017, 06:09:50 PM

Title: Can't get into MagicInfo
Post by: cweaver on April 28, 2017, 06:09:50 PM

Bought licenses for the company I work for. I have installed the PostgreSQL software that came with it, then installed MagicInfo. I used the set-up guide, made sure to enable the ports and double-checked that the 2 services were running. When I go to address http:/./localhost:7001/MagicInfo, I keep getting an error saying that the connection failed. I'm not sure what I am missing. I use local host because I want to be able to use it from the server as well, even if I use it's IP address, which doesn't change, http://192.168.0.242:7001/MagicInfo, same thing happens. During the setup, I verified that it was to listen to port 7001.

I'll post pics of the settings as well.

Title: Re: Can't get into MagicInfo
Post by: Lsharp on May 03, 2017, 03:23:40 PM

Hey cweaver,

Could you perhaps provide us with the version of the server you installed?
Also in services is Secondairy logon running? couldnt find that in the pics :)

kr,

Title: Re: Can't get into MagicInfo
Post by: Ygalvis on May 25, 2017, 04:28:41 PM

Try with

http://10.142.12.45:7001/MagicInfo/login.htm?cmd=INIT

Title: Re: Can't get into MagicInfo
Post by: zybrx2008 on September 30, 2017, 02:56:20 PM

hello guys, i have the same problem can't open MagicInfo after installing the software. I am using  MagicInfo server V3.1 build NA-MIILS-3103.1.. I installed it on a windows server 2008 R2 standard.. Secondary Login was enabled and started it always give and error report: "These has been an error. Please contact system administrator if the problem persists... hoping you can help me with this...