MAGICINFO DIGITAL SIGNAGE SUPPORT FORUM

Digital Information Displays (Digital Signage) => Multi-Display Control (MDC) => Topic started by: bravealikhan on July 27, 2016, 08:18:32 AM

Title: Controlling Two LFD with Different S Player - Issue
Post by: bravealikhan on July 27, 2016, 08:18:32 AM
Hello,

I have two different Samsung's LFDs:

1. Samsung DM32D that work with S2 Player
2. Samsung DH48E that work with S3 Player

I can published my content on both screen without any problem, but when I want to reduce volume of both in a group, it ways - Invalid Version (one LFD is S2 and another one is S3).

Please refer to the attached below screen shot.

Any help will be appreciated!

Thank you,
Title: Re: Controlling Two LFD with Different S Player - Issue
Post by: Lsharp on December 22, 2016, 03:07:11 PM
Does this also happen when controlling one monitor at a time?
My guess would be that due to the different monitors, they use a different MDC protocol and the server wouldn't be able to send the correct command when both are selected