MAGICINFO DIGITAL SIGNAGE SUPPORT FORUM

Digital Information Displays (Digital Signage) => MagicInfo-I => Topic started by: Christian on October 29, 2010, 10:50:28 AM

Title: White screen
Post by: Christian on October 29, 2010, 10:50:28 AM
Hello everybody

When i try to upload and share a powerpoint presentation to our server which distributes it to our screen (400DXN-2), thourgh i-Author and i-Server, it shows a white screen instead of the presentation.
I have tried whit e.g. Internet Explore presentation and it works fine, so i'v figured out that it is a problem with powerpoint. I'v tried with Power Point Viewer, but it won't loop correctly.
So are there anyone who can help me out with this :)  ?

Regards
Christian
Title: Re: White screen
Post by: Bill Coral on October 30, 2010, 07:03:58 AM
The MagicInfo I Advanced is able to get PPT files in a frame manner, meaning it can scale it. But you will have to install the PPT viewer on your screen first. Have you done this?

Bill