DIGITAL SIGNAGE SUPPORT FORUM

Digital Information Displays (Digital Signage) => MagicInfo-I Premium => Topic started by: brentmilne on July 19, 2018, 06:27:22 PM

Title: Max. Device Connections Exceeded Error
Post by: brentmilne on July 19, 2018, 06:27:22 PM
I am new to MagicInfo and  finally got my 2 devices to show up under the 'Devices' tab as 'Unapproved'. When I try to approve them (give them a name and browse for a group) I am getting an error:  Max. device connections exceeded.  I am not sure what is going on or how to fix this so was hoping somebody here has seen this before and can help me out.
Title: Re: Max. Device Connections Exceeded Error
Post by: Pepijn on July 23, 2018, 08:24:32 AM
Dear Brentmilne,

This is due that you don't have any license to use any screens. You need to buy/ find a license.

Kind regards Pepijn.
Title: Re: Max. Device Connections Exceeded Error
Post by: Kystol on September 11, 2018, 09:57:53 AM
I'm getting the same error, i got 2 devices connected when i try and approve the third i get the error, i have bougt a license, but same problem. :(
Title: Re: Max. Device Connections Exceeded Error
Post by: Pepijn on September 17, 2018, 02:56:06 PM
Dear Kystol,

Do you have a license that supports three devices?
Good idea to check that.

Kind regards Pepijn.