MAGICINFO DIGITAL SIGNAGE SUPPORT FORUM

Digital Information Displays (Digital Signage) => MagicInfo => Topic started by: ggerrie on December 13, 2010, 02:23:13 PM

Title: No Sound
Post by: ggerrie on December 13, 2010, 02:23:13 PM

Hey Guys,
I'm new to the forum.  I have recently found that I am not getting any sound on my screens.
Does anyone have troubleshooting tips for that?
thanks
Graham

Title: Re: No Sound
Post by: EricL on December 14, 2010, 10:18:55 AM

Hi

check the volume is up on your screen file and the mute is off, then check the volume of the screen itself using MDC and make sure the mute is off.

Last of all check the wires on the output ports for the speakers as the push in connectors are not of the best quality  ;D

Title: Re: No Sound
Post by: ggerrie on December 14, 2010, 03:33:51 PM

Thanks Eric.
It turned out that the Background had an on/off volume and I turned that on.  Then the sounds worked.  Strange....
Thanks again
Graham