Hey all

I came across this Post from Michael when I had the same issue.
I guess I figured out what the root of the issue:
We used Postgres 9.3, but you must use at least Postgres 9.6 for the v9 magicinfo server.
Sadly, the software doesn't check if the Postgres version is right before update...

Hello, I have two displays and I have set both of them on the same schedule and one of them displays the media, but the other does not.

I am using Lite licenses and I have confirmed that the problem display is on the 'MagicInfo S' app, so I am not sure what is causing it to not display the media correctly.

I also have the schedule set to 24 hours and there are no errors showing under the 'Device' section of MagicInfo.

Really stumped on why one of my TVs is displaying but the other isn't.

I have attached some screenshots of what my admin panel looks like. Basically it is saying there is no scheduled content on one of the TVs, even though it is part of the group I scheduled and you can see the TV did download the content.

Good morning,
I am encountering a blocking problem regarding
using magicinfo lite
when I want to Authorize a device for a user, the button remains grayed out (see screenshot).

Do you have any idea to solve my problem?

Thank you for your help

Sincerely,

Zonehck,

Clear thank you for the additional info.
Perhaps you can check the RM address in the interface of Magcinfo under Setting>External Server Management>Remote control server

Next to that perhaps you can double-check your config.properties file and see if you need to make any adjustments.

Kind regards, Pepijn.

Dear zonehck,

As I understand correctly when using a load balancer you need the following in place.
2 MI installations
1 DB installation
1 Reddis/Memchache
1 Samba for storage

Have you also checked the config.properties file from MI? Here you can also find reddis info.
Hope this helps you.

Kind regards, pepijn.