Recent Posts

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91
MagicInfo-I / Re: Downgrade firmware on DB48E display
« Last post by SaDiKoFF on October 21, 2022, 05:00:50 PM »
Technically it is possible to downgrade the firmware on the screen, but with special firmware and special procedure.
Personally I donĀ“t recommend to do it.
Instead check the issue you have, any screen can be setted up for automatic turn on and off timer, no matter the firmware, unless you have a hardware issue. If the power goes off and time/timer reset to zero, then you have a hardware issue and no firmware will help you.
92
MagicInfo-I / Re: getting windows pop ups when magicinfo player is running
« Last post by SaDiKoFF on October 21, 2022, 04:53:51 PM »
Additionally your network must be capable to handle synchronization/multicast packets.
93
MagicInfo VideoWall / Re: Webpage on Videowall
« Last post by SaDiKoFF on October 21, 2022, 04:45:58 PM »
hello ChrisNoble, I guess you made a Videowall with VideoWall layout function in MIS. In this scenario it MI Author content is not compatible with videowalls. To display webpages and dashboards on videowall you can:
1. Buy an external player/PC and re-arrange/reconfigure/reconnect screens
2. Research for profesional data visualization control software for videowalls.
94
MagicInfo VideoWall / Re: Videowall Upgrade
« Last post by SaDiKoFF on October 21, 2022, 04:38:48 PM »
Hello ChuzpZz. I guess in 2014 you used "MagicInfo VideoWall" with "MagicInfo VIdeoWall Author". On that decade, VideoWall Author was able to cut, stich, crop, resize, etc high resolution images for the videowall to look nice.
Current MagicInfo Server have some changes, where you need to use custom made content and sync function, or make additional serial connection from Screen to player and setup in magicinfo to use VideoWall Layout. Some times is not user friendly, but we can offer you a remote support on that.
95
MagicInfo VideoWall / Re: Video wall low resolution problems
« Last post by SaDiKoFF on October 21, 2022, 04:29:04 PM »
The visual idea is good, however you had to make more technical research.
There are many ways to make a VideoWalls. Resolution-image quality does not matter on the TV, in depend mainly on the source or signal.

1. The   *CENSORED*  way is using a very nice PC(i7 and up) with a graphic card with 4 HDMI/DP out for 4 TVs or Monitors, however it depend if the videocard driver function to stich monitors as 1. Normally Nvidia cards can do that. In any case you will  *CENSORED*  usage issues on the run.
2. Using simple VideoWall processor. Normally they offer limited configurations like 2x2 and 3x3, same as 1 on the short term you will  *CENSORED*  issues.
3. Signage monitor with VideoWall function. This is a little better since you have less equipment and components to fail, but image quality could be an issue. In this case you can use MagicInfo Server Premium but price will go up.
4. Hire a professional AV Company, like us =)  for full assessment on this project.

Regards,
96
SMART Signage TV / Re: No remote Locked out ?
« Last post by SaDiKoFF on October 21, 2022, 04:13:53 PM »
Hello it is possible that your QMR screen is damaged. This screen turn on red light automatically (stand by mode) when you connect power cable.
You can use any Samsung's TV remote control to manage most of functions FYR.
97
SMART Signage TV / Re: Samsung SBB-SSF external Signage Box
« Last post by SaDiKoFF on October 21, 2022, 04:00:08 PM »
Hello, Smasung's SBB-SSF player only works with LISTED Samsung LFD signage screens, mainly with Samsung's videowall.
We offer remote assistance to setup correctly this player the videowall and MagicInfo.
98
SMART Signage TV / Re: MagicInfo 9 Server
« Last post by SaDiKoFF on October 21, 2022, 03:54:36 PM »
Hello JohnBallard, there are 3 possibilities
1. MIS V9 does not work with MS SQL Express, when you try to install it will check dame of the DB and will detect that it is MSSQL Express and not Server
2. MSSQL you have to set up port 1433 port and network adapter to get access to it.
3. MIS V9 need user and password to access the DB. We can provide a remote assistance service for you.

Regards,
99
MagicInfo Express / Re: MagicInfo 2 Express
« Last post by SaDiKoFF on October 21, 2022, 03:42:34 PM »
Sorry on that. Magic Info Exress is a simple and free software and free software have limited/no support. You have to use embedded templates and specific image resolution per template. if you misstep in something then you will see weird image on the screen, so you have to do several try outs.
100
MagicInfo Express / Re: Prior versions for MagicInfo Express?
« Last post by SaDiKoFF on October 21, 2022, 03:37:53 PM »
MagicInfo Express 1 only works with RMD / EBD series of screen
MagicInfo Express 2 work from S3 to S6 screens, exception is SH37R (does not work)
Samsung dropped the support (so far) on this software this year so you have to consider to change to MagicInfo Server.
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