MAGICINFO DIGITAL SIGNAGE SUPPORT FORUM
Digital Information Displays (Digital Signage) => MagicInfo-I Premium => Topic started by: MichalPL on June 07, 2018, 08:14:50 AM
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Hello signagehelp,
Greetings from Poland.
I'm having issues with my MagicInfo installation.
Host Windows 7 Enterprise x64
Postgres postgresql-9.6.9-1-windows-x64 (also tried postgresql-9.3.8-1-windows-x64&postgresql-10.4-1-windows-x64)
MagicInfo Server 4101.8 Setup
I did the installation using MagicInfo_Server_QSG_Eng_Rev.1.2_160722.
Services MagicInfoPremium&postgressql-x64-9-6 are running ) Log on as is Local sys account for MagicInfo and Network Service account on postgres service.
I get: This page can’t be displayed message
•Make sure the web address http://10.134.0.133:7001 is correct.
•Look for the page with your search engine.
•Refresh the page in a few minutes.
when browsing http://10.134.0.133:7001/MagicInfo in IE
and
This site can’t be reached
10.134.0.133 refused to connect.
Search Google for 134 133 7001 MagicInfo
ERR_CONNECTION_REFUSED
in Chrome
Tried to install it on 2nd PC but the result was the same.
Could I ask for suggestion what to check to establish the connection?
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Hello Michal, did you find a solution for your "This page can’t be displayed " issue?
Thanks,
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Dear MichalPL,
Are you sure your firewall is open for the right ports (7001 and 7002)?
Here is an overview of port MagicInfo uses.
Kind regards,
Pepijn.
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Hello Pepijn,
Do you mean if Windows Firewall ports (on the Windows Server 2012 hosting MagicInfo), are opened, right?
Thanks,
Juan
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Juan,
I mean within your network, possible you need to adjust some ports to let MagicInfo communicated.
Kind regards,
Pepijn.
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Hello Michal, did you find a solution for your "This page can’t be displayed " issue?
Thanks,
Hi yes with help of Samsung support. We reinstalled both Postgres and MagicInfo (v9.5&6.0)
We didn't change the default port 5432 for Postgres to 7001. And it started to work.