MAGICINFO DIGITAL SIGNAGE SUPPORT FORUM

Digital Information Displays (Digital Signage) => MagicInfo-I Premium => Topic started by: genra on March 10, 2020, 11:40:40 PM

Title: MagicInfo Remote Control Server
Post by: genra on March 10, 2020, 11:40:40 PM

Hi All,

We have recently installed MagicInfo Server 7, everything working except for the Remote Control Server , Status is OFF and therefore cannot remote Control to TVs.

Get the Error "Not Connected to the SPLAYER Remote Server. Please check RM Server".

Please help if you any feedback to assist to resolve

Title: Re: MagicInfo Remote Control Server
Post by: Pepijn on March 16, 2020, 09:16:10 AM

Dear Genra,

In MagicINFO you can start the RM server, go to settings>External server management>Remote control server
There you should have a line with the settings for the RM, you should be able to set the ports.

Kind regards, Pepijn.

Title: Re: MagicInfo Remote Control Server
Post by: albinosaurio on April 13, 2023, 06:35:46 PM

Hello!

I also had that error, what I did was enable the Private Mode option and it worked for me. :-X

If you have questions you can write to me and I will try to help you.

Greetings to all!