Recent Posts

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1
MagicInfo-I Premium / Re: SQL error was encountered
« Last post by keee2k on May 05, 2021, 08:18:58 AM »
Problem with this has been resolved. I needed to update MSSQL manually by running 3 queries on my database. As it was here: http://displaysolutions.samsung.com/docs/display/MSV/How+to+update+MIS+to+V8

Now problem which i occur is that i cannot display anything on my screens, as well as i cannot make any schedule as there information with some errors:
Failed to save the data. Please try again,  then after trying again there is info with: SQL Error was encounter.

There are also some errors in log files:

[2021-05-04 09:40:50] ERROR [com.samsung.magicinfo.framework.common.LoggingAspect.logAroundLogManagement(LoggingAspect.java:52)] - com.microsoft.sqlserver.jdbc.SQLServerException: Violation of PRIMARY KEY constraint 'MI_CDS_INFO_SCHEDULE_PKEY'. Cannot insert duplicate key in object 'dbo.MI_CDS_INFO_SCHEDULE'. The duplicate key value is (3e9e4bdd-78a0-4a72-b4fa-dbb356c04f7f).
[2021-05-04 09:40:50] ERROR [com.samsung.magicinfo.framework.common.LoggingAspect.logAroundKpi(LoggingAspect.java:67)] - com.microsoft.sqlserver.jdbc.SQLServerException: Violation of PRIMARY KEY constraint 'MI_CDS_INFO_SCHEDULE_PKEY'. Cannot insert duplicate key in object 'dbo.MI_CDS_INFO_SCHEDULE'. The duplicate key value is (3e9e4bdd-78a0-4a72-b4fa-dbb356c04f7f).


Also when i try to upload any content on Tv there is no upload, and status is empty

Any ideas what the problem might be and how to solve it?
2
MagicInfo Pro / RSS Feed no refresh
« Last post by elaxrocha on May 03, 2021, 03:42:48 PM »
Hello,

Is there any way to make rss feeds not refresh between web author pages?

Thanks!
3
MagicInfo-I Premium / Get DeviceId from MagicInfo website
« Last post by Suarez on April 30, 2021, 09:23:21 AM »
Hi everyone!

I have MagicInfo Premium with S3 players displaying a layout with a webpage embebbed. Adding a url widget to a layout in MagicInfo I can display my webpage inside MagicInfo inside TVs. My problem is that I need get and display the Device ID or Device serial number into my webpage.

I found Tizen website APIs and 'productInfo' API module to get Device ID, but my webpage is not a Tizen app, is a simple webpage hosted in a private server like 'google.com', and MagicInfo is displaying this website with a get request.

How can I access to TV serial number, MAC or IP address from a website through MagicInfo webview widget? Any idea?

I tried to generate a id number with fingerprint but all tvs generate same fingerprint because all tvs are same model with same configuration.
I tried to generate a random ID and save it at localstorage, sessionStorage and a cookie but TVs restart automatically and periodically and all that info is deleted, so a new random ID is generated and i miss identification.
I tried to pass a custom ID through url like 'mywebpage.com/id/123456789', but i have S3 players and I can not use MagicInfo variable tags so I have to create a custom layout for every tv, and manage content for every layout is a hard work.
I cannot get the private ip address and use it to generate a identifier.
I can develope native Tizen app to get access to Tizen apis and get tv serial number, but I need to display MagicInfo and my website same time, and not only my custom Tizen app with the website. If I develope a native Tizen app I have to choose to launch on Tv, Magic Info app or my custom Tizen app, and I want to display Magic Info and my webpage at same time.

Someone knows how can I get access to serial number, mac address or ip address from a webpage hosted in a private server that is displayed into magic info website?

Thanks in advance!!!

4
SMART Signage TV / Re: content Publish
« Last post by lewisreed on April 29, 2021, 05:20:59 AM »
Looks like this can be an issue of the system reboot. Any media or technology device running for an extended period without being rebooted will commonly run into these kind of normal issues. Devices have drivers and processors that will need to be restarted occasionally. Most of the indoor digital signage displays, you can set up a daily reboot.
5
SMART Signage TV / Re: Samsung SBB-SSF external Signage Box
« Last post by lewisreed on April 29, 2021, 05:10:24 AM »
Occasionally, you can come across a stuck with uploading or optimization due to your current login session. I recommend trying to fully log out of your account and log back in to see if this clears the issue.
6
SMART Signage TV / Re: content Publish
« Last post by lewisreed on April 28, 2021, 12:55:02 PM »
There are multiple reasons that this can commonly happen, including:

Device disconnecting from the internet
Distance your device is from the wireless router or internet access point
Poor/unstable internet connection
Device staying on for an extended period of time with no reboots
 
If you have any additional questions on troubleshooting connectivity issues, reach out to your service support team.
7
MagicInfo Express / Using .html files for Signage
« Last post by Systemverwalter on April 26, 2021, 09:12:12 AM »
Hey at all.

I have a problem and I dont know how to solve it. I have multiple HTML Files that should be on display page by page (like a slideshow). It would be also possible to show them side by side. The Model I use is a Samsung QH55R. I know that it is posisble with JPG and PNG Files but it is inconvenient to convert the HTML Pages into a JPG File. I would be very happy if there is a solution for my problem :)

Best regards
Herby
8
MagicInfo-I Premium / API v2.0 doc
« Last post by Sylphide on April 21, 2021, 09:15:21 AM »
Hello,

I am looking for a documentation for api 2.0 (MagicInfo/restapi/v2.0/auth, MagicInfo/restapi/v2.0/rms/devices/filter, etc.)

Currently, I need to get methods by sniffing MagicInfo GUI packets in Wireshark... It works perfectly but I don't have the full list.

Sometimes we get a grey screen on MagicInfoS (attached) source ( Samsung PM32F) and I am trying to get the error in the API so I can remotely restart when it happens. It seems to be a wifi bug.

Any idea if there is a method to get such an error in API? It is not a DNS error, because if I put an IP address for the content, the grey screen is empty.

Thank you.
9
MagicInfo-I Premium / SQL error was encountered
« Last post by keee2k on April 14, 2021, 12:46:44 PM »
Hello,

After update my MagicInfo server from version 7 to MagicINFO 8 Server 20.1010.7 when i login to web panel and go into devices i receive communication SQL error was encountered and none of the earlier TV are visible.
Also there is no possibility to approve new devices.
10
Multi-Display Control (MDC) / Re: SSSP LFD Launcher
« Last post by Dibel.co on April 08, 2021, 03:37:59 PM »
We have such solution for multiple displays using a web interface. For Samsung SSSP.
We are in Colombia www.dibel.co but the solution is European.
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