MAGICINFO DIGITAL SIGNAGE SUPPORT FORUM

Digital Information Displays (Digital Signage) => MagicInfo Express => Topic started by: malmo291909 on June 05, 2018, 11:44:07 PM

Title: DB40E Express not showing HDMI
Post by: malmo291909 on June 05, 2018, 11:44:07 PM
Hi,
I’ve just joined and I am very very new to this.  I have uploaded content through magicinfo express and have selected video and source hdmi which is connected to my sky+ box to show a channel.  The channel shows fine on HDMI output but when I select my content template on magic info the HDMI doesn’t show.  Before the template starts a message comes up saying ‘not available’ can someone please advise?  Thanks
Title: Re: DB40E Express not showing HDMI
Post by: emalcar1 on August 01, 2018, 11:48:41 AM
I  think it must be for the HDCP. You can try connecting a computer, computers do not carry HDCP and you should be able to see the content.