MAGICINFO DIGITAL SIGNAGE SUPPORT FORUM

Digital Information Displays (Digital Signage) => MagicInfo => Topic started by: cmorbiz on November 07, 2011, 10:36:38 AM

Title: No MDC Options
Post by: cmorbiz on November 07, 2011, 10:36:38 AM
I have a screen working well with published schedules and I can remote using VNC. However no information is given for the screen under Remote Management > MDC, it is all blank. Remote Management > System does populate with information.

This occurred after having a replacement integrated PC sent for the screen, had to downgrade the client software to work with the server.
Title: Re: No MDC Options
Post by: EricL on November 10, 2011, 08:06:55 AM
Hi

it sounds like the client and server versions are not properly matched after the downgrade of the client software, best option is to give Samsung a call and check the exact versions for compatibility.

EricL