MAGICINFO DIGITAL SIGNAGE SUPPORT FORUM

Digital Information Displays (Digital Signage) => MagicInfo => Topic started by: paulvin on October 06, 2018, 02:31:32 PM

Title: License lost reinstalling magicinfo server
Post by: paulvin on October 06, 2018, 02:31:32 PM
Hello,

We recently purchased a Magicinfo Premium License and successfully activated it on the Magicinfo Server. Unfortunately the MagicInfo Web Author is giving me an error 500 upon clicking "Create Content" so i had to uninstall and reinstall Maginfo Server. Upon reinstalling the Server everything was reset and i had to create schedules and playlists again and the worst part is I cannot see the premium license activated anymore.

Is it possible to get back the license again?
Title: Re: License lost reinstalling magicinfo server
Post by: Noel Moore on November 12, 2018, 10:46:09 PM
I would try contacting Samsung.