MAGICINFO DIGITAL SIGNAGE SUPPORT FORUM

Digital Information Displays (Digital Signage) => MagicInfo Express => Topic started by: britmow on January 15, 2018, 06:03:07 PM

Title: Having to make new template every time...shows up as "untitled"
Post by: britmow on January 15, 2018, 06:03:07 PM
When I make a template on portrait mode, for some reason I cannot go back at another time to edit it. a blank screen will pop up and the "template name" will read "UNTITLED" I have to keep making a new template every time I need to change something on the template for the signage and it is really getting old.
When it is on landscape mode I have no problems whatsoever.
This has been going on for quite some time and I need help
Title: Re: Having to make new template every time...shows up as "untitled"
Post by: DDALE on February 28, 2018, 01:30:28 AM
I am having the same problem. Called and talked with support and tried all their fixes, still cannot edit anything I saved. I even tried the Mac version...same thing. I hope they fix this soon as I have 5 smart TV's. Had planned on more, but not till I get a fix for this problem!