Problem with migrating MI 3.1

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Offline DmitryStudio

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Problem with migrating MI 3.1
« on: July 01, 2019, 03:45:38 PM »
There was a problem. When migrating MagicInfo 3.1 (MIIPS-3106.1) to a new server (Windows Server 2012), the folder \runtime was copied, the PostgreSQL-database was copied and imported. Everything started, but when you open the Schedule-tab - an error occurs - Data Error. And error ocurs when you open Device-tab - "There has been an error. Please contact system administrator if the problem persists."
IP-address - identical.
PS: Sorry for my english ))


Offline Pepijn

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Re: Problem with migrating MI 3.1
« Reply #1 on: July 25, 2019, 03:55:49 PM »
Dear Dmitry,

When you are in problems with an older version of MagicInfo you can better start over with a fresh install of the latest version V6002.

When you really want to keep using your current version, I think you need to have a close look in your database. Perhaps you can also try to make a new account on the MagicInfo server and try to access all the functions. Some times it is only in one account.

Kind regards,