Convert W-Player to S-Player (rollback)

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Offline testdsi

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Convert W-Player to S-Player (rollback)
« on: September 26, 2022, 05:18:26 PM »
Hello,

I'm actually having trouble with one of my two QB50B.
I converted one of them to W-Player in my MagicInfo admin panel, and I can't rollback to S-Player.

Is there any way ?
I searched for a factory reset setting on the TV but I couldn't find anything that works.

Thanks a lot in advance for your help.


Kind regards

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Offline testdsi

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Re: Convert W-Player to S-Player (rollback)
« Reply #1 on: September 27, 2022, 03:48:48 PM »
Hello,

I have good news !
I managed to reach Samsung support, they told me that it was not possible to rollback to S-Player with the panel.
A factory reset was necessary.

For those who wonder how to proceed, for a QB50B screen, you have to follow the following steps :

- Turn the screen off with the remote control
- Press Mute>1>8>2>Power on (one by one, this need to be done within 2 sec)
- In the upper-left menu choose Option>Factory reset
- Delete screen from the installation
- Turn the screen back on
- Reconnect the screen to the MagicINFO installation

There we go ! Now we can put back on Lite or S-Player mode.


Regards,

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Offline Pepijn

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Re: Convert W-Player to S-Player (rollback)
« Reply #2 on: September 29, 2022, 03:47:41 PM »
Great!
Thanks for sharing testdsi.

Kind regards,
Pepijn.