MAGICINFO DIGITAL SIGNAGE SUPPORT FORUM

Digital Information Displays (Digital Signage) => MagicInfo => Topic started by: cmfurqan on February 22, 2010, 10:38:41 PM

Title: Gives error not connected... Plz reply...
Post by: cmfurqan on February 22, 2010, 10:38:41 PM
Hello

I have 5 magic info pro in my office. Now after scheduling when I try to network Broadcast, it gives error not connected.
It only displays stuff which is uploaded.
I have attached logs.
Plz reply....
Title: Re: Gives error not connected... Plz reply...
Post by: cmfurqan on February 22, 2010, 10:40:19 PM
I forgot to mention one thing that I can ping all of them....

Tanks
Title: Re: Gives error not connected... Plz reply...
Post by: EricL on February 23, 2010, 08:11:56 AM
Hello, does your server have a static ip or do you connect using server name?

EricL
Title: Re: Gives error not connected... Plz reply...
Post by: jcerutti on February 23, 2010, 01:25:49 PM
I had this problem previously and I believe that I disabled the firewall on the TV's and this resolved it.

Jesse
Title: Re: Gives error not connected... Plz reply...
Post by: cmfurqan on February 23, 2010, 03:57:51 PM
Hello

Server has static ip.
Title: Re: Gives error not connected... Plz reply...
Post by: Bill Coral on February 25, 2010, 10:19:56 PM
There must be something on the monitor setup. Check the Server name on your screen, File and Print Share is ticked on the Windows Firewall, ensure that the same version is on all monitors. From the image you have sent, it looks as if though, things used to work.

Bill