MAGICINFO DIGITAL SIGNAGE SUPPORT FORUM
Digital Information Displays (Digital Signage) => MagicInfo-I Premium => Topic started by: belgirt on May 28, 2018, 01:43:42 PM
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Hi
can anyone help me with my problem. I have installed a Magic Info Server V3 with Samsung SBB-B64DI4 player. my issue;
1. Server cant detect any SBB-B64DI4 connected in the same VLAN when adding devices
2. SBB Player can ping the Server but the Server cannot.
BTW I have a License
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Hi Belgirt,
Try to find out if your network ports are all open for communication that MagicInfo server needs.
If the SBB can ping the server but the server, not the SBB I would try to search it on the server.
Kind regards,
Pepijn.
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Hi Pepijn
I contacted Samsung for assistance and now working.
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That is great!
Could please share the solution of Samsung with us?
Kind regards,
Pepijn.