MAGICINFO DIGITAL SIGNAGE SUPPORT FORUM

Digital Information Displays (Digital Signage) => MagicInfo-I Premium => Topic started by: NLTech on September 06, 2018, 05:47:40 PM

Title: Cannot delete administrator
Post by: NLTech on September 06, 2018, 05:47:40 PM
Good day,

I need to remove an administrator from MagicInfo V4 but i get an error simply stating "You cannot delete an administrator". How can I remove it? I tried resetting the password on the account and withdrawing but that didn't work either.

Thanks
Title: Re: Cannot delete administrator
Post by: Pepijn on September 17, 2018, 02:44:26 PM
Dear NLTech,

As I read it from the online manual you cannot delete an administrator.
http://displaysolutions.samsung.com/docs/pages/viewpage.action?pageId=2065937

Perhaps you can change the information within this administrator to make it useful again.

Kind regards Pepijn.