A few months ago my organisation bought two DM32E screens, connected them to our network and approved them in the MagicInfo Server. Our Martketing team uploaded some content to the server and the screens play the content. The screens functioned well and we've now purchased two more devices.
Unfortuantely, these two new devices seem to have the "MagicInfo-Mode" set to Premium by default, and the setting is greyed out, meaning we cannot change it. That means, when we try to approve the devices in the MagicInfo server, they will only appear under the Premium menu instead of the Lite menu.
Does anyone know why the MagicInfo-Mode setting on the DM32E screens (under Menu, Network, Server Network Settings) would be greyed out, and how I can change the mode to Lite?
Running the first two devices as Lite and the second two as Premium isn't really an option, because that way every time our Marketing team makes a change to the playlist they'd need do so for the Lite devices and then repeat the process for the Premium devices.