MAGICINFO DIGITAL SIGNAGE SUPPORT FORUM

Digital Information Displays (Digital Signage) => MagicInfo-I => Topic started by: glen on August 10, 2010, 03:41:52 PM

Title: Screen resets
Post by: glen on August 10, 2010, 03:41:52 PM
I have two different resetting issues.

1)  At rather long intervals, like every 20 minutes or so, the entire screen goes white for a fraction of a second, and every event restarts.

2)  One of the elements on the screen is custom made internet page. showing some scrolling pictures of our university.  It is supposed to start with 3 particular pictures, and then scroll through about 80 or so pictures in 30 minutes.  But, something happens, (both on the preview screen and the unit) and this this particular section of the screen blinks and resets to the first set of photos every 2 minutes or so.  This page can be viewed on any browser, and it seems to work fine anywhere, so I don't think it is  a problem with the web page.

Every element on the screen is set with 1 hour durations.
Title: Re: Screen resets
Post by: EricL on August 10, 2010, 05:24:30 PM
Hi, check the background layer on your screen file has the correct time allowed.

What are you using to change the pictures on your web-page-javascript/flash/?

EricL
Title: Re: Screen resets
Post by: glen on August 11, 2010, 09:22:50 PM
Hi, check the background layer on your screen file has the correct time allowed.

What are you using to change the pictures on your web-page-javascript/flash/?

EricL

It was the time on the background.

Javascript.

Found the problem.  Had the refresh settings set at the default 1 rather than 60.
Title: Re: Screen resets
Post by: EricL on August 11, 2010, 09:57:21 PM
Glad you sorted it  :)

EricL