MAGICINFO DIGITAL SIGNAGE SUPPORT FORUM

Digital Information Displays (Digital Signage) => MagicInfo-I Premium => Topic started by: pcman on December 28, 2015, 04:56:51 AM

Title: Unable to Publish Schedule
Post by: pcman on December 28, 2015, 04:56:51 AM
Hi Guys,

We are having difficult publishing schedules to the TV. The scheduled job simply sits there. We have attempted to reset the TV and readded the device to no avail. We have also turned off the firewall on the server and make sure the ports are accessible. We have also used the default java that came with the software.

Does anyone have any ideas?

Thanks

Title: Re: Unable to Publish Schedule
Post by: carlos on December 31, 2015, 05:07:13 AM
Check time settings on your screen it needs to be same as in the server and just to try have a 24/7h schedule  to see if it will work.
Title: Re: Unable to Publish Schedule
Post by: pcman on December 31, 2015, 05:09:44 AM
hi carlos,

Yes we set it 24/7 but it didn';t work. Turns out the solution was to put a usb thumb drive inside the tv and then it worked!!!!



Check time settings on your screen it needs to be same as in the server and just to try have a 24/7h schedule  to see if it will work.