MAGICINFO DIGITAL SIGNAGE SUPPORT FORUM

Digital Information Displays (Digital Signage) => MagicInfo-I Premium => Topic started by: AWCIT on April 07, 2021, 10:42:13 AM

Title: Images over 10kb are failing to upload
Post by: AWCIT on April 07, 2021, 10:42:13 AM
Uploading images to MagicInfo have been failing all of a sudden. Further investigation has found any image over 10 KB fails, but any image under 10 KB is successful.

The server has 18 GB free space and old image files have been removed from C:\MagicInfo Premium\runtime\upload\contents_home, but the issue persists.

Any suggestions why larger images are failing when image size has never been a problem before?
Title: Re: Images over 10kb are failing to upload
Post by: Pepijn on April 07, 2021, 04:00:51 PM
Dear AWCIT,

Are you sure there is no difference between the working and new images besides the size?
Can you track with the inspector (in chrome) what is then blocking the upload? Perhaps you can also find more info in the log files.

Kind regards,
Pepijn.