MAGICINFO DIGITAL SIGNAGE SUPPORT FORUM
Digital Information Displays (Digital Signage) => MagicInfo-I Premium => Topic started by: joelrsmith on December 14, 2011, 09:27:57 PM
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When I start up or restart the Samsung 460CXn-2, it always will default to the "MagicInfo" Input Source, which only displays "no input detected". From the MagicInfoi-i website I have to manually change it to the "PC" Input Source, then it will display the image from the embedded pc. Why is the MagicInfo input not working? I have one other 460CXn-2, and one 400CXn-2 that both work fine with the "MagicInfo" Input Source.
Joel
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I have same issue: did you ever get resolution to your problem?
regards
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You need to be aware that the CXn-2 is capable of HD resolution (e.g. 1920x1080) so it maybe that you create your template in 1366x768 resolution. Can you check?
Also, you need to ensure that you do not put the Frame with the Source anywhere within your template - the hardware (video scaler) can only do parts of the screen (I am not entirely sure about this though). I do have a CXn-2 in our canteen and it works fine with Source on AV.
Bill