DIGITAL SIGNAGE SUPPORT

Digital Information Displays (Digital Signage) => MagicInfo Lite => Topic started by: Beloved on February 26, 2014, 01:59:36 PM

Title: NO NETWORK SCHEDULE TO DOWNLOAD
Post by: Beloved on February 26, 2014, 01:59:36 PM

Sir /ma
PLEASE HELP!!!
MagicInfoLite screen was connected  and added to the server but the problem as shown on the screen is  “ no network schedule to download “
Contents were added and Schedules were created on the portal ,time on the server and device are the same but still  can’t download schedules

Title: Re: NO NETWORK SCHEDULE TO DOWNLOAD
Post by: isabolovic on April 16, 2014, 11:18:08 PM

Hi,

Which version of MagicInfo Server and which LFD model do you have?

Regards,
Ivan

Title: Re: NO NETWORK SCHEDULE TO DOWNLOAD
Post by: Beloved on April 17, 2014, 12:44:57 PM

Hello ivan,

Its Samsung Magic InfoLite 55 inch
 
 

Title: Re: NO NETWORK SCHEDULE TO DOWNLOAD
Post by: isabolovic on April 17, 2014, 09:06:37 PM

Hi,

You can check MI Server version in lower left corner of MI web console (must be logged in). It should be something like "MagicInfo Lite Server Build NA-MILS-200x.x".
Also, find model sticker on back side of LFD with model code. It should start with LH55.......

Regards,
Ivan