DIGITAL SIGNAGE SUPPORT

Digital Information Displays (Digital Signage) => MagicInfo Lite => Topic started by: Roy on May 03, 2014, 12:32:14 PM

Title: Problems Chenging Timeline MagicInfo Lite
Post by: Roy on May 03, 2014, 12:32:14 PM

hi all,

we use MagicInfo Lite Server V 2004.1 with 2 ME46C Screens. All is working fine, but when we want to chenge an existing timeline we get an error (Screenshot).
We have to delete the timeline and create new ones to chenging anything.

Can anybody help us?

thanx Roy

Title: Re: Problems Chenging Timeline MagicInfo Lite
Post by: M.W.Buckley on May 03, 2014, 02:35:05 PM

I've reported this error to Samsung DSSC in the UK (April 2014), I believe that this should be fixed with the release of version 2005 (I've not tested it yet). However, the primary organization, the one created during install should work ok. Are you working with multiple Organizations and Groups?

Title: Re: Problems Chenging Timeline MagicInfo Lite
Post by: Roy on May 03, 2014, 04:22:03 PM

Ok, thanx.

WE work with 2 groups, One lfd in each Group.

Roy

Title: Re: Problems Chenging Timeline MagicInfo Lite
Post by: Roy on May 05, 2014, 10:59:08 AM

Hi again,

where can i download the upgrade patch to V 2005 for Testing if this fix this error?

Roy

Title: Re: Problems Chenging Timeline MagicInfo Lite
Post by: isabolovic on May 05, 2014, 12:02:26 PM

Quote from: Roy on May 05, 2014, 10:59:08 AM

Hi again,

where can i download the upgrade patch to V 2005 for Testing if this fix this error?

Roy

V2 Build 2005.x is not available yet!

Regards,
Ivan

Title: Re: Problems Chenging Timeline MagicInfo Lite
Post by: Roy on May 07, 2014, 01:25:31 PM

Hi,

i called samsung support and they gave me some instruction to test, but nothing is working.

Did anyone have some other ideas?

roy