DIGITAL SIGNAGE SUPPORT

Digital Information Displays (Digital Signage) => MagicInfo-I Premium => Topic started by: postomidia on October 06, 2015, 08:18:09 PM

Title: An error occurred! Please contact your administrator. (Error Code: 1031)
Post by: postomidia on October 06, 2015, 08:18:09 PM

Hi,

Does anyone knows what means this error?
This happens when i try to upload a content.

Im logged at admin :( .
I cant upload content. Thats my first use. Can someone help me?

Sorry about my english, im from brazil.

Thanks

Title: Re: An error occurred! Please contact your administrator. (Error Code: 1031)
Post by: DoZZa on October 06, 2015, 08:52:42 PM

I had this issue, change the Transmission Mode to HTTP and it will work just fine.

Title: Re: An error occurred! Please contact your administrator. (Error Code: 1031)
Post by: postomidia on October 06, 2015, 09:14:33 PM

Thanks to reply.

I did it but dont work also, having the same problem..

This problem may be something like TPC/IP or FTP configs?

I really dont know what do..

Heeeeeeeeeeelp !

Title: Re: An error occurred! Please contact your administrator. (Error Code: 1031)
Post by: DoZZa on October 07, 2015, 12:11:39 PM

Check your firewall, make sure it allows connection to the server.

Also some anti virus software may cause these types of issues.

And finally, try uploading the content on the actual computer the server is running on by going to http://127.0.0.01:7001/MagicInfo/ using a browser such as Chrome.